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Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
How long will it take to get my order?
Currently, our production time is 5-7 business days. An average delivery time of 3-5 business days.
How much does the shipping cost?
We have two different shipping options to choose from.
Standard Shipping = $2.99 (0.0 kg – 0.2 kg )
$3.99 (0.201 kg – 0.5 kg)
$4.99 (0.501 kg – 1.0 kg)
$7.99 (1.001 kg – 5.0 kg)
DHL Express Shipping = $19.99 (0.0 kg – 2.0 kg)
$24.99 (2.001 kg – 5.0 kg)
In addition, Orders over USD $99.00 = Free Standard Shipping
Do you ship internationally?
Yes, we gladly accept orders from all over the world. Our production time will be the same however shipping costs and delivery time vary depending on where the order is going.
Where can I track my parcel?
It's common that even when your parcel has been sent it will take 2-3 business days for the tracking information to update online. Don't worry if no updates are showing to begin with, check back in a few days, we assure you it's on it's way!
Tracking says my parcel has been delivered but I've not received it?
Sometimes parcels can be accidentally delivered to a neighbours house next door or left at a customers local post office. If this incident unfortunately happens to you, please contact with local post office immediately to check the location of your parcel.
Please note our shipping partner are able to inform us of the exact whereabouts and time each parcel arrives at a destination. If the evidence shows that a parcel was delivered successfully, but the customer states otherwise, we will try out best to come to a mutual agreement.
The satisfaction of every customer is our number one priority, so in some cases we may be willing to re-ship your order again at our expense.
Please note if a customer claims more than once that their order has not been received, we will flag their name, address and email as a possible fraudulent buyer. Our payment providers (PayPal & CreditCard) will both be notified and the customer could potentially be blacklisted from our website. We hope you understand that this is to insure the safety of not only our business, but others business’s too.